Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 66.78% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

FAQs – Migration of MT4 Accounts to MT5

As part of our commitment to providing a secure and modern trading environment, all MT4 accounts will be migrated to MT5 in September 2025. Below you will find answers to frequently asked questions for Standard and NDD accounts, as well as for investors and traders participating in Earn Invest.

General Questions

  • Why is the migration happening?

    MT4 is being discontinued, and all services are being consolidated on MT5. MT5 provides enhanced stability, advanced features, and long-term support.

  • When will the migration take place?

    • MT4 Standard accounts: Saturday 20 – Sunday 21 September 2025
    • MT4 NDD accounts: Saturday 27 – Sunday 28 September 2025

  • Will my account number change?

    No. Your MT5 account will keep the same login ID as your MT4 account.

  • What happens to my balance, positions, and history?

    All balances, open positions, pending orders, and full account history will be transferred automatically.

  • Will trading be available during migration?

    No. Trading will be unavailable during the migration weekends. Please manage your positions before Friday’s market close.

  • Will my trading conditions change?

    No. Spreads, swaps, leverage, and commissions remain the same. Commissions will now be charged on a half-turn basis (both opening and closing).

  • What about Expert Advisors (EAs)?

    MT4 EAs are not compatible with MT5. You will need to update or replace them with MT5-compatible versions.

  • How do I log in to MT5?

    1. Download MT5 from your Personal Page: https://my.earn.eu/terminal/download
    2. Log in with your existing account ID.
    3. On first login, MT5 will attempt to use your old MT4 password (this will fail) → you will then be prompted to set a new password.

  • Do I need to update my personal profile or details?

    No. Your client profile remains the same.

  • Who can I contact for help?

    Our Customer Support team is available via email, ticketing service, and live chat.

For Investors (Earn Invest)

  • What happens to my copied trades?

    Your existing copied trades remain in your account but will no longer follow the Trader. You will manage them directly.

  • Will my positions be closed during migration?

    No. They remain open under your full control.

  • Can I still follow Traders after the migration?

    Yes, but Traders must re-register on MT5. You will then need to reconnect with them.

  • Will my account details change?

    Your MT5 account will use the same login ID, but you will need to set a new password on first login.

  • What happens if I do nothing?

    You will keep your open positions, but you will no longer follow Traders automatically.

  • Where can I read the Earn Invest Terms & Conditions?

    You can read the Earn Invest Terms & Conditions here.

For Traders (Earn Invest)

  • Can I continue as a Trader on MT5?

    Yes. Log in to your Personal Page → Investments → Earn Invest → register again as a Trader.

  • What happens to my Trader status?

    Your Trader status and investor connections on MT4 will be discontinued.

  • What about my account ID?

    It remains the same. Please close any open positions before registering as a Trader.

  • Can I use the same nickname?

    You may reuse it with slight variations if needed.

  • What happens to my trading history?

    You may request that your MT5 account history be included in your new Trader profile.

  • Do I need to update my profile?

    Yes. Updating your profile (bio, experience, strategy, risk approach) is strongly recommended to maintain credibility and attract investors.

  • What if I do nothing?

    Your Trader status will lapse, and you will remain an MT5 account holder without Trader privileges.

  • Where can I read the Earn Invest Terms & Conditions?

    You can read the Earn Invest Terms & Conditions here.